Welcome to the Orange Community Education and Recreation website. This privacy statement has been created to demonstrate our firm commitment to privacy for our website users. The following paragraphs disclose our information gathering practices. The privacy statement may change at any time; any changes will be posted on this page. Should you have any additional questions, comments or concerns please contact us:
Postal address:
Orange Community Education and Recreation
32000 Chagrin Blvd., Pepper Pike, Ohio  44124
We can be reached by telephone at (216) 831-8600

PUBLIC RECORDS
Visitors should be aware that, subject to certain statutory exceptions, many documents and records maintained by the Orange Community Education and Recreation, including but not limited to electronic data, are public records under Ohio law. Therefore, information submitted through this website may be subject to disclosure pursuant to a public records request.

INFORMATION COLLECTED AND STORED AUTOMATICALLY
When you browse, read pages, or download information on www.orangerec.com, certain basic technical information about your visit is automatically gathered and stored. This information never identifies who you are. The information collected and stored about your visit is listed below:
• The Internet domain (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from a university’s domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
• The type of browser (e.g., Safari, Firefox, Netscape, Internet Explorer) and operating system (Macintosh, Unix, Windows) used to access our site;
• The date and time you access our site;
• The pages you visit; and
• If you linked to the www.orangerec.com website from another website, the address of that website.
This information is only used to help make the site more useful for you. This data reveals the number of visitors to our site and the types of technology our visitors use. We never track, nor do we have the ability, to track or record information about individuals and their visits.

COOKIES
When you visit some websites, their web servers generate pieces of information known as cookies. Some cookies collect personal information to recognize your computer in the future. This is not the case at www.orangerec.com, where we only use non-persistent cookies or “per-session cookies.” These cookies do not collect personal information on users and they are erased as soon as you leave our website.
Per-session cookies serve technical purposes like providing seamless navigation through www.orangerec.com. These cookies do not permanently record data and they are not stored on your computer’s hard drive. Our website cookies are stored in memory and are only available during an active browser session. Again, once you close your browser, the cookies disappear.

ONLINE REGISTRATION
Our site’s online registration, powered by Eleyo, a recreation registration software company, requires users to provide basic account information such as name, address, phone, email address, and date of birth, along with method of payment to create an account and register for programs, activities and events with Orange Community Education and Recreation.This information will never be sold to or shared with 3rd party agencies. This information may be used by our department to inform users about upcoming programs, activities and events, beyond those for which they’ve registered. This information also allows us to inform users of course cancellations and building closings.

DISCLAIMER OF ENDORSEMENT
The information posted on the www.orangerec.com website may include hypertext links to information created and maintained by other school, community, or government organizations. www.orangerec.com provides these links solely for our user’s information and convenience. When users select a link to an outside website, they are leaving the www.orangerec.com site and are subject to the privacy and security policies of the owners of the outside website.
Orange Community Education and Recreation does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained on a link to an outside school, community or government website.
Orange Community Education and Recreation does not endorse the governmental organizations linked websites and we do not endorse the views they express or the products/services they may offer.
Orange Community Education and Recreation cannot authorize the use of copyrighted materials contained in government linked websites. Users must request such authorization from the sponsor of the linked websites.
Orange Community Education and Recreation is not responsible for transmissions users receive from linked websites.

TERMS OF USE
By registering for a Orange Community Education and Recreation program, users agree and consent to the following participation guidelines. Adults registering minor children agree to these terms on their behalf:
By enrolling in a program, activity or event with Orange Community Education and Recreation, registrants consent to exchange the information needed for participation in that program. Adults registering minor children consent to participation and the exchange of information needed to participate, on their behalf. Registrants grant permission for participants to be included in photos taken during the program or activity which may be used by Orange Community Education and Recreation for promotional purposes. Registrants agree that participants are in good general health and can participate in activities as outlined in the program description. Registrants agree to release Orange Community Education and Recreation, its agents, employees and volunteers from any and all claim or liability including for any damages or injuries which may be sustained during or as a result of program participation.

Orange Community Education and Recreation does not provide insurance for participants. In the event of an emergency, Orange Community Education and Recreation will make a reasonable attempt to reach a parent/guardian at the phone numbers provided to us. In the event that attempts to reach a parent/guardian have been unsuccessful, registrants give consent for the administration of treatment deemed necessary by participant’s preferred physician or preferred dentist or by another licensed physician or the transfer of child to nearest appropriate hospital or emergency facility. This authorization does not cover major surgery unless the medical opinions of two licensed physicians or dentists, concurring in the necessity for surgery, are obtained prior to performance of surgery.

REFUND POLICY
Orange Community Education & Recreation provides a money back guarantee on all classes. If you are not satisfied after the first class, we will gladly refund your money. If you change your mind about participating in a class, please let us know at least five business days before the class begins so we can give your spot to another student. Because we must buy supplies, arrange for course instructors and incur other fees related to participation, refunds will not be issued for withdraws less than 5 business days before the class is scheduled to begin unless there is a waitlist and another student to fill the vacancy. If the class is cancelled due to low enrollment, you can transfer to an open class or receive a refund. Refunds are electronically credited to the credit card used for payment of the class fee. Refunds for cash and check payments will be refunded in the form of a check, and should be received 2 - 3 weeks after the refund is processed.